Refund Policy
Returns, Refunds, and Replacements –
Lobdigi
At Lobdigi, we are committed to your satisfaction, which is why we offer
a "Money-back Warranty" with a 100% refund guarantee.
If you are not completely satisfied with your purchase or have made an error, you can return or replace your product at any time. Our dedicated Customer Service team will process your requests promptly, and our Technical Support team is always available to assist with any issues.
Returns
& Refunds
Your return or refund request will
be immediately approved if the following conditions are met:
- You declare that the product is non-functional (with
proof of the issue provided).
Replacements
Your replacement request will be
immediately approved if the following conditions are met:
- You declare that you made an erroneous purchase.
- You declare that the product is non-functional (with
proof of the issue provided).
- You declare that the product has not been used and will
not be used in the future.
- You declare that the product has not been transferred
to third parties and will not be transferred in the future.
Note: Your statements are considered formal and carry full legal
validity.
For any request that meets the above
criteria, a refund will be issued within 24 hours.
When
a Request Will Not Be Approved
- A refund or replacement request will be denied if the
product has already been activated and is therefore not reusable or
resellable.
- A refund or replacement request will be denied if you
decline assistance from our support team.
- A refund or replacement request will be denied if it is
made 14 days or more after the purchase.
Please exercise caution before
installing and activating your product key. Ensure that you have purchased the
correct product for your device, based on software compatibility. Any products
subject to return or replacement will be deactivated and will no longer be
usable. If the product has already been activated, it will not function on any
devices.
Our Customer Service team is always
happy to assist you, and we are available to help with any inquiries at any
time.